Port Services for importers/exporters and logistics companies
Our online port services platform offers a robust set of tools and resources to streamline the shipping process.
1. Port News
- Port News: View latest news about the port
- Subscribe to receive port news via email or WhatsApp
2. Customer Support and Services
- Get answers in French, Creole, English and Spanish to your port services questions with our AI Agent.
- Terminal Schedules: View terminal operating hours, vessel schedules, and berth availability.
3. Shipment Tracker and Information Retrieval
- Shipment Tracking: Input your shipment details, such as container number, bill of lading number, or booking reference, to track customs clearance / terminal release status and location of your shipments.
- Notifications and Alerts: Receive timely notifications and alerts regarding shipment status changes (e.g. when clearance is done), delays, or issues that require attention.
4. Port Services - Documents, Payments, Duties & Tariffs Calculator...
- Document Portal: Upload your documents including pre-clearance submissions, bills of lading, invoices, and certificates of origin.
- Appointment Booking: Schedule appointments for cargo pick-up, drop-off, and inspections.
- HS code search + free-trade and franchise agreement eligibility.
- Shipment Broker Directory: Find a broker with deep knowledge of shipping rules and procedures
Our online port services platform is designed to enhance the efficiency, transparency, and convenience of the shipping process. By leveraging these digital tools, shippers can better manage their logistics operations, reduce delays, and ensure the timely and accurate delivery of their cargo.
We are committed to providing exceptional service and support to our shipping community and look forward to assisting you with all your port-related needs.