Port Services for importers/exporters and logistics companies

Our online port services platform offers a robust set of tools and resources to streamline the shipping process.

1. Customer Support and Assistance
- Get answers in French, Creole, English and Spanish to your port services questions with our AI Agent.

2. Shipment Tracker and Information Retrieval
- Shipment Tracking: Input your shipment details, such as container number, bill of lading number, or booking reference, to track customs clearance  / terminal release status and location of your shipments.
- Detailed Shipment Reports: Access comprehensive reports on shipment history, transit milestones, and expected arrival times.
- Notifications and Alerts: Receive timely notifications and alerts regarding shipment status changes (e.g. when clearance is done), delays, or issues that require attention.

3. Documentation Services
- Document Portal: Upload your documents including pre-clearance submissions, bills of lading, invoices, and certificates of origin. Find and manage essential shipping documents,

4. Port and Terminal Services
- Terminal Schedules: View terminal operating hours, vessel schedules, and berth availability.
- Appointment Booking: Schedule appointments for cargo pick-up, drop-off, and inspections to optimize time and efficiency at the port.

5. Duties & Tariffs Calculator & Payment
- Fee Payment: Pay port fees, handling charges, and other related costs securely through the online platform.
- HS code search + free-trade and franchise agreement eligibility.

Our online port services platform is designed to enhance the efficiency, transparency, and convenience of the shipping process. By leveraging these digital tools, shippers can better manage their logistics operations, reduce delays, and ensure the timely and accurate delivery of their cargo.

We are committed to providing exceptional service and support to our shipping community and look forward to assisting you with all your port-related needs.