Contact Us

What we do?

We make it easy to find local goods/services or local suppliers, to buy online and enable you to energise the local economy.

 

Frequently Asked Questions

Q. Can I order goods for delivery in Haiti from anywhere?

Yes.  You can order goods from anywhere in the world and have it delivered in Haiti when you choose a product already listed in our catalogue.  

For products not listed in our catalogue, you can buy the item(s) and contact us to arrange for pick-up OR you can ask us to purchase the item(s) on your behalf.

 

Q. Can you pick up my items from my home?

A. We can pick up your item(s) from your home if you reside in one of the following cities...

United States 

Miami

New York

Orlando

Canada

Montreal

Ottawa

Toronto

 

Q. Is the price displayed for products in your catalogue in U.S. dollars?

A. Yes, prices are in U.S. dollars.  See Haitian Gourde and United States Dollar converter

 

Q. Do shipping fees vary depending on the delivery location in Haiti?

A. Yes, shipping fees vary depending on the delivery location in Haiti.  It is generally lower when delivered in Port-Au-Prince

 

Q. Do prices listed in your catalogue include shipping and administrative fees?

A. Prices do not include shipping or administrative fees as they may vary depending on the delivery location

 

Q. What methods, can I use to pay?

A. You may use MasterCard, Visa, American Express, PayPal and Apple Pay.  You may also order and pay later (e.g. by bank deposit, money order, cash on pick-up etc.).  If you choose to pay later, your order will be processed after we receive payment.

 

Q. Will you let me know when my item is delivered in Haiti?

A. Yes

 

Q. Can I contact an HaitiNet representative in my area?

A. HaitNet works with partners in various cities.  When you contact us, we refer you to a nearby representative.

 

Q. Does your product catalogue contain items from multiple Haitian merchants?

A. Yes. Our catalogue contains products from multiple reputable Haitian merchants and stores in Haiti.  As the products are often already in their inventory, we can deliver your orders to your family and relatives quicker.

 

 

 Complete form to request additional information